Testimonials

"As basically a sole practitioner, I have nobody to bounce ideas or theories off of to be able to determine how good or bad they are. So having someone that I respect that can listen to what arguments I have in support of claims and getting her actual reaction to those arguments helps me to determine what kind of recommendation I should make to my client as to how to settle the case. If Claudia thinks I’m wrong on an analysis or an issue or something, she has no hesitation about telling me why she thinks I’m wrong, and that’s something I value."

"Claudia is very to the point. She tells you what’s working and what’s not, and I think that’s extremely valuable in both rooms. Claudia was able to move us to a resolution pretty quickly and for a really great result, I thought, on all sides."

"I just think Claudia is very effective. She settles cases I think we’ll never get settled…I don’t like the types of mediators who are touchy-feely. She rolls up her sleeves and tells you what she thinks."

"Ms. Long was wonderful to work with and, although we did not immediately settle the matter, she provided us a solid framework upon which we will hopefully be able to do so in the future. We will be using Ms. Long again in the near future."

“I’ve used Claudia to resolve numerous real estate disputes over the past 20 years. She takes a very direct approach. If she thinks I’m wrong on an analysis or an issue or something, she has no hesitation about telling me why she thinks I’m wrong, and that’s something I value. As basically a sole practitioner, I have nobody to bounce ideas or theories off of to be able to determine how good or bad they are. So having someone that I respect that can listen to what arguments I have in support of claims and getting her actual reaction to those arguments helps me to determine what kind of recommendation I should make to my client as to how to settle the case.”

“I’ve used Claudia at least 50 times as a mediator over the last two decades. She’s probably the best mediator I’ve ever deal with. I just think she’s very effective. She settles cases I think we’ll never get settled. And I don’t like the types of mediators who are touchy-feely. She rolls up her sleeves and tells you what she thinks. It’s not that she’s not sensitive. Usually, she’ll spend a lot of time with plaintiffs’ counsel, knowing that she has to let the plaintiffs vent and help them understand the process if you go forward and let them tell their story. She would never cut people off or tell them their opinion’s not worthy, but she can be direct.”

“Claudia isn’t afraid to frankly discuss her opinions about a case. She was very to the point. She tells you what’s working and what’s not, and I think that’s extremely valuable in both rooms. There’s no mystery with Claudia. You know what’s going on. She is very sympathetic – she effectively navigated some especially raw emotions. In these cases, plaintiffs are often accusing individual defendants of doing some very, very bad things, and when it’s not the case, when there’s no evidence to support that, it’s extremely offensive and can be very personal. And from the beginning, she was able to come in and help assuage my client’s feelings about being accused of those terrible things. And in the end, Claudia was able to move us to a resolution pretty quickly and for a really great result, I thought, on all sides.”